01
Bank feeds stopped syncing or duplicated transactions.
Broken or duplicated bank feeds are the most common issue. Reconnecting cleanly requires reconciliation work, not just a re-link — otherwise the duplicates compound. We match the feed against statements, clear the doubles, and rebuild the bank rules that caused them.02
Reconciliation won’t balance and the difference keeps growing.
A reconciliation that drifts month over month usually points to deeper issues — missing transactions, miscategorized entries, or an undeposited-funds backlog. We find the root cause period by period instead of forcing a balancing adjustment.03
The file is corrupt, won’t open, or throws errors.
QuickBooks Desktop errors (H202, H505, 6000-series), Online lockouts and multi-user failures go to Intuit support or your IT provider first; once the file opens, TechBrot fixes the bookkeeping inside it. We verify the file after, so the error doesn’t return.04Payroll is withholding the wrong county’s piggyback local tax.
Maryland payroll is where generic out-of-state bookkeeping goes wrong. Every one of the 23 counties and Baltimore City levies its own piggyback local income tax, withheld by each employee’s county of residence on Form MW507. A file that applies one local rate to everyone, or carries a stale MW507 county, withholds the wrong local tax all year — a common and costly fix. We rebuild the county-by-residence withholding per employee and reconcile it. 05
Cross-border staff are over-withheld for Maryland.
Under Maryland’s reciprocity with DC, Pennsylvania, Virginia, and West Virginia, a resident of those jurisdictions working in Maryland is exempt from Maryland withholding (DC/PA/VA with no Maryland abode over 183 days; West Virginia regardless) once Form MW507/MW507M is on file — a file still withholding Maryland tax over-withholds cross-border staff all year. We collect the exemption forms, switch the withholding per employee, and tie it to the filed returns.06The new 3% IT/data sales tax is untracked.
Effective July 1, 2025, Maryland taxes data and IT services and business-use SaaS at 3% — alongside the unchanged 6% standard rate. A file that still treats SaaS and IT services as exempt is undercollecting, and qualifying versus standard-rate sales need separating. We configure the sales-tax items for the 3% IT/data rate versus the 6% rate, set up Multiple-Points-of-Use apportionment, and point you and your CPA to the Comptroller’s Technical Bulletin 56.