01
Bank feeds stopped syncing or duplicated transactions.
Broken or duplicated bank feeds are the most common issue. Reconnecting cleanly requires reconciliation work, not just a re-link — otherwise the duplicates compound. We match the feed against statements, clear the doubles, and rebuild the bank rules that caused them.02
Reconciliation won’t balance and the difference keeps growing.
A reconciliation that drifts month over month usually points to deeper issues — missing transactions, miscategorized entries, or an undeposited-funds backlog. We find the root cause period by period instead of forcing a balancing adjustment.03
The file is corrupt, won’t open, or throws errors.
QuickBooks Desktop errors (H202, H505, 6000-series), Online lockouts and multi-user failures go to Intuit support or your IT provider first; once the file opens, TechBrot fixes the bookkeeping inside it. We verify the file after, so the error doesn’t return.04Gross receipts can’t be split by locality for BPOL.
Virginia’s local business tax is where generic out-of-state bookkeeping goes wrong. Most cities and counties levy a BPOL tax on gross receipts, and a business operating in several Virginia jurisdictions generally needs a separate BPOL for each — so gross receipts have to be tracked by location. A file that runs all revenue through one account can’t support those filings. We rebuild the file to tag gross receipts by jurisdiction and keep the BTPP and Machinery & Tools asset detail locality-ready. 05One sales-tax rate is charged across regions.
Virginia’s sales tax is variable by region — 5.3% in most of the state, 6.0% in Northern Virginia, Hampton Roads, and the Richmond region, 6.3% in eight localities (Charlotte, Danville, Gloucester, Halifax, Henry, Northampton, Patrick and Pittsylvania), and 7.0% in the Historic Triangle. A file charging a single rate everywhere is under-collecting in the higher regions. We reconfigure the sales-tax items so the correct regional rate applies by location, set the reduced 1% grocery rate where it applies, and reconcile the prior periods. 06
Cross-border staff are over-withheld for Virginia.
Under Virginia’s reciprocity with Maryland, Pennsylvania, West Virginia, Kentucky, and DC, a resident of those jurisdictions working in Virginia with limited presence (generally 183 days or fewer, no Virginia home, wage income only) is taxed only by their home state once Form VA-4 is on file — a file still withholding Virginia tax over-withholds cross-border staff all year. We collect the exemption forms, switch the withholding per employee, and tie it to the filed returns.