01
Bank feeds stopped syncing or duplicated transactions.
Broken or duplicated bank feeds are the most common issue. Reconnecting cleanly requires reconciliation work, not just a re-link — otherwise the duplicates compound. We match the feed against statements, clear the doubles, and rebuild the bank rules that caused them.02
Reconciliation won’t balance and the difference keeps growing.
A reconciliation that drifts month over month usually points to deeper issues — missing transactions, miscategorized entries, or an undeposited-funds backlog. We find the root cause period by period instead of forcing a balancing adjustment.03
The file is corrupt, won’t open, or throws errors.
QuickBooks Desktop errors (H202, H505, 6000-series), Online lockouts and multi-user failures go to Intuit support or your IT provider first; once the file opens, TechBrot fixes the bookkeeping inside it. We verify the file after, so the error doesn’t return.04Payroll withholds one city’s municipal tax for everyone.
Ohio payroll is where generic out-of-state bookkeeping goes wrong. Across 649 municipalities and 199 school districts, the municipal income tax is generally withheld by the city where the work is performed — and the 20-day occasional-entrant rule and the split among RITA, CCA, and self-administered cities govern when and where. A file that applies one city’s rate to everyone, ignores the 20-day rule, or points at the wrong collector withholds the wrong municipal tax all year. We rebuild work-location withholding per employee and reconcile it. 05
School-district withholding is missing entirely.
Separately from cities, 199 Ohio school districts levy a residence-based income tax — a withholding layer most messy files skip, because it keys to where the employee lives, not where they work. We add the school-district withholding per employee where it applies and reconcile it alongside the municipal tax.06CAT gross receipts and the county sales-tax rate are untracked.
Ohio has no corporate income tax — instead the Commercial Activity Tax (CAT) applies to gross receipts over the $6 million 2026 exclusion (0.26% above it), so a file that never measures Ohio gross receipts can’t tell you where you stand. And sales tax is 5.75% state plus a county rate — combined 6.5% to 8.0% — so one statewide rate is wrong by county. We configure the sales-tax items by county and keep the gross-receipts detail CAT-ready against the exclusion.